FAQ
Frequently Asked Questions
The most common questions about KayaGame are answered here.
How does payment work?
Payments are handled through our secure infrastructure and integrated with trusted payment providers. Once payment is complete, your order is processed and prepared for delivery.
What is the estimated delivery time?
After payment is completed, orders are usually processed within 1-2 hours and prepared for delivery. Delivery times may vary depending on your location and selected method, but in most cases orders are delivered within 24 hours.
Why do you ask for my phone number?
Your phone number is required so we can contact you in urgent situations related to your order. It may also be required for some delivery options. Your phone number is never shared with third parties and is used only for communication related to your order.